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Privacy Policy

How Microclouds collects, uses, stores, discloses and protects information obtained through our website, products, services, applications and business interactions.

1. Introduction

Microclouds ("Microclouds", "we", "our", or "us") is a technology company specializing in Artificial Intelligence, Enterprise Software, Computer Vision, Industrial Automation, Banking Technology, Cloud Solutions, Data Analytics and Digital Transformation Services. This Privacy Policy applies to all visitors, customers, partners, vendors and users who interact with our website, applications, products and services.

2. Information We Collect

We may collect personal information (name, company, job title, email, phone, address and communication preferences), business information (organization details, project requirements, technical infrastructure, service usage, support requests) and technical information collected automatically (IP address, browser type, device information, pages visited and usage analytics).

3. How We Use Your Information

We use collected information to provide services, process requests and manage customer relationships; to improve user experience and optimize our products; for internal business operations, reporting and project management; to respond to inquiries and deliver service notifications; and for legal and security purposes including fraud prevention and compliance with legal obligations.

4. Artificial Intelligence & Data Processing

Microclouds develops and deploys AI, Machine Learning, Computer Vision and Intelligent Automation solutions. When AI-enabled services are used, data may be processed for model execution and service delivery. We implement appropriate controls to protect customer data, and customer data is not used for unrelated purposes without authorization.

5. Data Protection & International Transfers

Where applicable, we implement appropriate safeguards to protect personal information, including during international transfers. We continuously evaluate and improve our policies, processes and technologies to ensure responsible handling of information.

6. Third-Party Services

Our website and services may contain links to third-party websites, products or services. Microclouds is not responsible for third-party privacy practices, external website content or independent service providers.

7. User Rights

Depending on applicable laws, users may have the right to access, correct or request deletion of personal information; to restrict or object to processing; to request data portability; and to withdraw consent. Requests may be submitted using the contact details below.

8. Children’s Privacy

Our website, products and services are intended for business and professional use. We do not knowingly collect personal information from children under the age required by applicable law.

9. Intellectual Property & Confidentiality

Information submitted through our website, contact forms, project discussions, consultations or business engagements may be protected under applicable confidentiality obligations, contractual agreements and intellectual property laws.

10. Changes to this Policy

Microclouds may update this Privacy Policy periodically to reflect legal requirements, technology changes, business practices or service updates. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions regarding this Privacy Policy, contact: Microclouds, KINFRA Defence Park, Ottapalam, Kerala, India · office@microclouds-india.com