MicroAssist™ is the Microclouds enterprise AI assistant framework. It combines retrieval-augmented generation, fine-tuned models and your organization’s knowledge base into AI assistants that actually know your business — not just the internet.
Index documents, wikis, policies and operational manuals into the assistant.
HR, IT, policy and operations questions answered conversationally.
Customer-facing AI assistants on web, app and messaging channels.
Domain-tuned chatbots with fallback to human agents.
API, webhook and enterprise system integrations.
Conversation analytics, gap detection and continuous improvement.
Customer assistance, agent support and product information.
Employee help desk, HR assistant and knowledge access.
Patient-facing FAQs and clinician knowledge access.
Product assistance, support and post-purchase service.