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Case Study · Insurance · CRM

Insurance CRM, CMS & Web Platform

Dedicated digital experience partner for the leading insurance provider serving over 5,000 cooperative banks — CRM, CMS, hosting and cybersecurity infrastructure.

COINSClient
5,000+ Cooperative BanksReach
CRM + CMS + Infra + SecurityScope
Project Snapshot

COINS Insurance

ClientCo-operative Insurance Society Limited (COINS Kerala)
SectorInsurance · Cooperative Banking
LocationKerala, India
The Challenge

What needed solving

COINS is the leading insurance provider for Kerala’s cooperative banking sector, serving over 5,000 cooperative banks. They needed a single trusted digital partner to manage CRM for thousands of agent and bank relationships, CMS for content management, hosting infrastructure, and cybersecurity — coordinated under one engineering team.

Our Approach

How Microclouds engineered it

Microclouds became COINS’s dedicated digital experience partner. We engineered the insurance CRM, content management system, hosted infrastructure and cybersecurity perimeter — delivering all four as a coordinated, mission-critical platform rather than fragmented vendor responsibilities.

Insurance CRMCMSHosting InfrastructureCybersecurityCooperative Banking Integration
Outcome

What changed

COINS now operates a unified digital experience across 5,000+ cooperative bank relationships, with infrastructure and security managed end-to-end by Microclouds — turning what could have been five vendor relationships into one accountable partnership.

COINSClient
5,000+ Cooperative BanksReach
CRM + CMS + Infra + SecurityScope
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